Viagogo Belgium
Viagogo Belgium Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Viagogo Belgium has a 1.1 star rating from 6 reviews and consumers are mostly dissatisfied; reviews cite high prices, dark patterns on the website, missing or wrong tickets, and frequent requests for refunds with poor follow-up from customer service.
Key Takeaways for Future Customers
- Check Viagogo Belgium reviews before buying and expect limited support for ticket issues.
- Be prepared to dispute billing and push for refunds if tickets are incorrect or not delivered.
Negative Feedback / Risk Areas
- Repeated customer complaints about no tickets received and wrong tickets.
- Poor customer service responsiveness and generic replies.
- Reports of opaque website flows and perceived dark patterns leading to overpaying.
Positive Feedback
Users note the company has an online presence, but positive remarks are minimal compared with complaints about refunds, service, and price.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Viagogo Belgium has a 1.1 star rating from 6 reviews and consumers are mostly dissatisfied; reviews cite high prices, dark patterns on the website, missing or wrong tickets, and frequent requests for refunds with poor follow-up from customer service.
Key Takeaways for Future Customers
- Check Viagogo Belgium reviews before buying and expect limited support for ticket issues.
- Be prepared to dispute billing and push for refunds if tickets are incorrect or not delivered.
Negative Feedback / Risk Areas
- Repeated customer complaints about no tickets received and wrong tickets.
- Poor customer service responsiveness and generic replies.
- Reports of opaque website flows and perceived dark patterns leading to overpaying.
Positive Feedback
Users note the company has an online presence, but positive remarks are minimal compared with complaints about refunds, service, and price.
Media from reviews


This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI already pay my tickets and are not anymore available
I pay and I don't receive my tickets.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Ticket problem
I'd like a refund because I have got 1 out of 4 tickets. I suggest getting a refund for 3 tickets. Even if I haven't used that one ticket that has been sent to me correctly,...
- Cant be trusted
Preferred solution: Full refund
Kunnen niet binnen op wedstrijd
We mogen niet binnen met de code , moet een naam bij zijn . Ze vroegen via welke site gekocht . Mocht niet van politie
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConfirming tickets
Not possible to speak with someone .
Just need to find out if the tickets i bought are ok ,
I paid a lot of money for them .
Just want to find out if there are ok .
User's recommendation: Reply my call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI bought tickets for a show in Feb 23 and got tickets dated Nov 22.
I bought tickets for a show planned on 5 February 2023 and got tickets for the last show in November 2022. No refund no new tickets!
And they were more expensive!
- It is a rip off
Preferred solution: Full refund
User's recommendation: Avoid Viagogo!
No tickets received no information received
Sending emails for postponed concert of eric clapton till June 12th.2022.
Only voicemail sauing that I will be contacted.
So far no contact ,no ticketes,no results
I paid in 202* ***,-
- Online presence
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDark patterns on viagogo website for gift voucher use
The website has dark patterns to get consumers to pay more than needed ( not allowing gift voucher use and tell consumers they will have possibility to claim voucher at check out review)
- Dark patterns on website
Preferred solution: Let the company propose a solution
User's recommendation: Avoid viagogo
I bought two concerts tickets
I received the email when I bought it . But now I cannot find it anymore.
I booked with a Visa card .
Could it be possible to talk to someone ? The concert is for Angèle on the 9th of February at 19h at Palais Bruxelles .
Preferred solution: Deliver product or service ordered
Got wrong tickets
We purchased tickets like three weeks ago or one month ago you sent us the wrong tickets you call us already 10 days without any solution to get our tickets. We are in LA without tickets for the game we purchased specially hotel and we purchased tickets for the flight if we don’t get the tickets very very soon we’re going to see you in the court and we are going to make a very bad reviews for you viagogo.
Tickets not allowed and too expensive !!!
Hello,
I unfortunately bought 2 tickets for a soccer match in Germany. I want to contest this transaction.
N of the transaction 2272****
1.Your prices are much too high
2.You are not allowed to resell tickets from one person to another; In Europe tickets are nominative for reasons of security. I won’t be allowed to use these tickets if my name is not written on it.
If it is the name of another person written on it, I will be blocked at the entrance.
3.I paid already and I have nothing. It’s not normal.
So I ask you to send me the dispute form
I want to be reimbursed.
Thank you
Michel Dereau
Belgium
+324********
Preferred solution: Full refund
Stole money no tickets received
Stole are money didnt give us the tickets *** this company
I need FAN ID nummer 1737****
Hi Mam or Sir,
Subject: Fifa worldcup Semi final France VS Belgium this Tuesday 10 july 2018.
In order to enter to Russia immigration and to see the worldcup in Sint peterburg, i need FAN ID nummer.
Please provide me ASAP. This should have been provided directly by your firm.
It can also be called Ticket ID number or self registration cod.
jim.goudsmit@***.com
A fast reaction form your side would be highly appreciated.
Thanks, {{Redacted}} Jim
Double booking
I booked 2 tickets for the world cup in Kazan, Russia on June 20 for the match Iran-Spain.
The payment was cancelled appeared on te screen so I booked again and now I have 2 reservations.
I do want to cancel one of the reservations.
Iran vs Spain - Football World Cup 2018
2 tickets
woensdag, 20 juni 2018 21:00
Kazan Arena, Kazan, Rusland
Vak: Category 3
Bestelling geplaatst
04-06-2018
Bestelnummer
1702****
Totale prijs
$ 416,73
Details bekijken
Contacteer Klantenservice
AND
Iran vs Spain - Football World Cup 2018
2 tickets
woensdag, 20 juni 2018 21:00
Kazan Arena, Kazan, Rusland
Vak: Category 3
Bestelling geplaatst
04-06-2018
Bestelnummer
1702****
Totale prijs
Preferred solution: Full refund
Total scam
I purchased tickets for Belgium vs. Portugal on June 2, bought the ticket on Monday May the 28 with the promise they would arrive on Thursday may 31st, but here I am on a Friday night knowing the tickets will not arrive since in UPS track website I have the tickets were set to be delivered on Monday June the 4th. The worst part of my expirience is that the customer service was not even able to provide a good feedback, all I received were generic responses from them, and when queried on the status of my order they redirected me to UPS when I'm they one that paid for a service of receiving the ticket when it should not be my issue.
Preferred solution: Full refund
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